{"id":519,"date":"2016-03-21T13:06:29","date_gmt":"2016-03-21T13:06:29","guid":{"rendered":"http:\/\/okthemes.com\/villenoirdemonew\/?page_id=519"},"modified":"2022-07-10T04:26:03","modified_gmt":"2022-07-10T03:26:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"title-subtitle-box\" style=\" text-align: left;\">\n\t\t<h2 style=\" font-style: normal;\">Envoi<\/h2>\n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><u>De quelle mani\u00e8re sera exp\u00e9di\u00e9e ma commande?<\/u><\/strong><\/p>\n<p>Nous exp\u00e9dions votre commande effectu\u00e9e en Suisse et dans la Principaut\u00e9 du Lichtenstein sur le principe Swiss-Express \"Lune\" de la Poste. Nous convenons avec vous du jour de votre choix pour la livraison et vous recevrez avant 9 heures le caviar gard\u00e9 au froid dans un emballage en polystyr\u00e8ne.<\/p>\n<p><strong><u>Quels sont les frais de port?<\/u><\/strong><\/p>\n<p>Il n'y a pas de frais pour l'envoi en Suisse et dans la Principaut\u00e9 du Lichtenstein.<\/p>\n<p><strong><u>Puis-je suivre en ligne la livraison?<\/u><\/strong><\/p>\n<p>Oui. D\u00e8s que votre commande est en route, nous vous pr\u00e9venons et nous vous communiquons le num\u00e9ro de tra\u00e7abilit\u00e9 de la Poste.<\/p>\n<p><strong><u>Vers quels pays faites-vous vos envois?<\/u><\/strong><\/p>\n<p class=\"translation-block\">En principe, nous livrons en Suisse et dans la Principaut\u00e9 du Lichtenstein. Si vous souhaitez passer une commande \u00e0 partir d'un pays de l'UE, veuillez prendre <u>contact<\/u> avec nous.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"title-subtitle-box\" style=\" text-align: left;\">\n\t\t<h2 style=\" font-style: normal;\">Paiement<\/h2>\n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><u>Quels modes de paiement sont accept\u00e9s?<\/u><\/strong><\/p>\n<p>Nous acceptons les modes de paiement suivants: cartes de cr\u00e9dit (Visa, Mastercard et Amex) et PayPal. Vous pouvez \u00e9galement passer une commande contre paiement anticip\u00e9. Toutefois, la haute qualit\u00e9 de nos produits ne nous permet pas de livrer sur facture.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"title-subtitle-box\" style=\" text-align: left;\">\n\t\t<h2 style=\" font-style: normal;\">Droit de r\u00e9vocation et r\u00e9clamations<\/h2>\n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><u>J'ai envoy\u00e9 ma commande par erreur. Puis-je l'annuler?<\/u><\/strong><\/p>\n<p class=\"translation-block\">Oui. Veuillez nous contacter dans les plus brefs d\u00e9lais afin que nous puissions annuler votre commande. Vous pouvez proc\u00e9der \u00e0 l'annulation le jour m\u00eame de la commande par courriel, par t\u00e9l\u00e9phone ou par le biais du <u>formulaire de contact<\/u>.<\/p>\n<p><strong><u>Le caviar pr\u00e9sente des d\u00e9fauts \u00e9vidents. Puis-je le renvoyer et \u00eatre rembours\u00e9(e)?<\/u><\/strong><\/p>\n<p class=\"translation-block\">Nous accordons la plus grande importance \u00e0 une excellente qualit\u00e9 et effectuons de multiples contr\u00f4les de qualit\u00e9. Veillez \u00e0 respecter les instructions de stockage figurant sur notre site web et au dos de la bo\u00eete. Toutefois, si vous constatez un d\u00e9faut, veuillez nous contacter dans les plus brefs d\u00e9lais par courriel, t\u00e9l\u00e9phone ou par le biais du <u>formulaire de contact<\/u>. Nous remplacerons votre commande ou vous rembourserons son prix d'achat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Versand Wie wird meine Bestellung verschickt? Wir versenden Ihre Bestellung innerhalb der Schweiz und des F\u00fcrstentums Liechtenstein mit Swiss-Express \u00abMond \u00bb der Schweizerischen Post. Wir vereinbaren mit Ihnen den Wunschtag der Lieferung und Sie erhalten den Kaviar gek\u00fchlt in einer Styroporbox vor 9 Uhr. Wie hoch sind die Versandkosten? Es fallen keine Kosten f\u00fcr den<br class=\"read-more-spacer\"> <a class=\"more-link\" href=\"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/\">Read More<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-519","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Imperium Caviar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Imperium Caviar\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Imperium Caviar\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/imperiumcaviar\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-10T03:26:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/faq\\\/\",\"name\":\"FAQ - Imperium Caviar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#website\"},\"datePublished\":\"2016-03-21T13:06:29+00:00\",\"dateModified\":\"2022-07-10T03:26:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.imperiumcaviar.ch\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#website\",\"url\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/\",\"name\":\"Imperium Caviar\",\"description\":\"Feinsten und exquisiten Kaviar online kaufen\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#organization\",\"name\":\"Imperium Caviar\",\"url\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/logo-social-media2-1.png\",\"contentUrl\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/logo-social-media2-1.png\",\"width\":800,\"height\":800,\"caption\":\"Imperium Caviar\"},\"image\":{\"@id\":\"https:\\\/\\\/www.imperiumcaviar.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/imperiumcaviar\",\"https:\\\/\\\/www.instagram.com\\\/imperiumcaviar\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Imperium Caviar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ - Imperium Caviar","og_url":"https:\/\/www.imperiumcaviar.ch\/fr\/faq\/","og_site_name":"Imperium Caviar","article_publisher":"https:\/\/facebook.com\/imperiumcaviar","article_modified_time":"2022-07-10T03:26:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.imperiumcaviar.ch\/faq\/","url":"https:\/\/www.imperiumcaviar.ch\/faq\/","name":"FAQ - Imperium Caviar","isPartOf":{"@id":"https:\/\/www.imperiumcaviar.ch\/#website"},"datePublished":"2016-03-21T13:06:29+00:00","dateModified":"2022-07-10T03:26:03+00:00","breadcrumb":{"@id":"https:\/\/www.imperiumcaviar.ch\/faq\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.imperiumcaviar.ch\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.imperiumcaviar.ch\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.imperiumcaviar.ch\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.imperiumcaviar.ch\/#website","url":"https:\/\/www.imperiumcaviar.ch\/","name":"Imperium Caviar","description":"Feinsten und exquisiten Kaviar online kaufen","publisher":{"@id":"https:\/\/www.imperiumcaviar.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.imperiumcaviar.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.imperiumcaviar.ch\/#organization","name":"Imperium Caviar","url":"https:\/\/www.imperiumcaviar.ch\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.imperiumcaviar.ch\/#\/schema\/logo\/image\/","url":"https:\/\/www.imperiumcaviar.ch\/wp-content\/uploads\/2021\/08\/logo-social-media2-1.png","contentUrl":"https:\/\/www.imperiumcaviar.ch\/wp-content\/uploads\/2021\/08\/logo-social-media2-1.png","width":800,"height":800,"caption":"Imperium Caviar"},"image":{"@id":"https:\/\/www.imperiumcaviar.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/imperiumcaviar","https:\/\/www.instagram.com\/imperiumcaviar\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":0,"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.imperiumcaviar.ch\/fr\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}